We would like to hear
Contact us.
About an order, a return, or a piece you are still deciding on. Write below and it comes straight to the shop — a person reads every message.
Before you write
Some things are quicker to look up than to ask about. Track your order will tell you where a parcel is, and shipping & returns covers what delivery costs, how long it takes and how to send something back.
Wondering how to look after a piece you already have? The care guide goes material by material.
If it is about an order
Include the reference — it begins SS- and is on your confirmation. With it we can find the order in a moment; without it we will have to ask, and that costs you a day.